Every service can create dozens of individual events that need to be captured, correlated, tracked and billed
Quantity and complexity is only increasing with new services, content and devices being introduced daily
Each event may be dropped, modified, corrupted, lost, delayed or even not being generated into the revenue stream
Tracking and measuring these events is critical for service providers to be able to correctly bill their subscribers and partnersa to become fractured across platforms
RAID for Wireline Usage Assurance
Monitors the event generation process, starting at the switching centers and service platforms through to the customer invoice.Signaling or session data can be included in the reconciliation process, where aggregated data is collected from several measurement points along the revenue chain and reconciled using historical, cross-system and threshold validation rules. With Wireline Usage Assurance CSPs will be able to control revenue leakage due to misaligned usage record errors in Switches, AXE, Mediation platforms, Interconnection, Rating and Billing systems.
Prebuilt audit controls for Revenue Assurance
RAID Revenue Assurance modules include a set of prebuilt business validations that help analysts to address issues right out-of-the-box.
Due to its intuitive graphical modeling interface, RAID’s business validation features enable CSPs to explicitly define, analyze, execute, audit and maintain a wide variety of rules that map directly to the underlying CSP’s business logic.
KPIs and Dashboards
Decision makers can use KPIs to implement compliance rules and monitor business goals, go with one click to RAID interactive dashboards to investigate further or even receive alerts and notifications when data changes critically or passes a certain threshold.
Understand case details with a complete 360º view of each issue, track all case activity and history in the case timeline, define SLAs and escalation paths.
RAID's Case Management helps analysts to reduce time spent solving issues by enabling users to define and maintain targeted workflows that help to prepare and analyze data before presenting the case.
Integrated ETL and CEP Engine
Data collection is a strategic requirement for auditing telecom business performance. RAID’s Web Based Extract, Transform, and Load (ETL) and Complex Event Processing (CEP) capabilities have been developed to collect data and context for analysis from the latest data repositories — such as Hadoop distributions for supporting big data, in-memory database management systems, and logical data warehouse architectures.
Out of the box prevention controls to assure your business
End-to-end control of network events from the switch to their inclusion in the bill guaranteeing accurate customer billing
Multiple view levels into the event flows in the networks, from high level reports and KPI’s to detailed views for individual network elements
No impact on the operator’s IT infrastructure by capturing events from multiple OSS/BSS systems and any additional endpoints