Create flexible bundling of services and launch new services and offers in hours rather than weeks
Reward customer relationship with loyalty programs, discounts, cross-product benefits and attractive price schemas
Have a holistic view of the customer across products and services
Ensure rates are correctly calculated across all rating systems
RAID for Rating Validation
Automatic and easy to use validation process that checks if rated records are correctly calculated accordingly to the CSP rate plans. Maching tolerances and filters can be defined to control which events should be validated and rating calculations are done on each CDR independently. With Rating Validation CSPs will be able to control revenue leakage due to rating process errors and efficiently track and correct the underlying errors.
Prebuilt audit controls for Revenue Assurance
RAID Revenue Assurance modules include a set of prebuilt business validations that help analysts to address issues right out-of-the-box.
Due to its intuitive graphical modeling interface, RAID’s business validation features enable CSPs to explicitly define, analyze, execute, audit and maintain a wide variety of rules that map directly to the underlying CSP’s business logic.
KPIs and Dashboards
Decision makers can use KPIs to implement compliance rules and monitor business goals, go with one click to RAID interactive dashboards to investigate further or even receive alerts and notifications when data changes critically or passes a certain threshold.
Understand case details with a complete 360º view of each issue, track all case activity and history in the case timeline, define SLAs and escalation paths.
RAID's Case Management helps analysts to reduce time spent solving issues by enabling users to define and maintain targeted workflows that help to prepare and analyze data before presenting the case.
Integrated ETL and CEP Engine
Data collection is a strategic requirement for auditing telecom business performance. RAID’s Web Based Extract, Transform, and Load (ETL) and Complex Event Processing (CEP) capabilities have been developed to collect data and context for analysis from the latest data repositories — such as Hadoop distributions for supporting big data, in-memory database management systems, and logical data warehouse architectures.
Out of the box prevention controls to assure your business
Low cost of implementation by using a highly configurable rule based system
Continuous execution of business controls to ensure quick response times
User empowerment by enabling the control of what is validated and limit tolerance values
Full control of results through the availability of complete audit trails