Prevent negative balances that can occur due to services not being charged in real time or due to additional taxes or charges
Balance accuracy needs to be guaranteed against unexpected top-ups or adjustments
Tracking balance history and operations is critical for service providers to be able to understand customer behavior
Ensure that the multiple systems involved in the prepaid account management process are fully synchronized
RAID for Prepaid Balance Validation
Guarantees that prepaid balances are correctly maintained in the network by continuously comparing opening balances, deductions and top-ups. Included configurations enable the monitoring of specific client subsets and the definition of acceptable balance differences leading to an improved process performance. With Prepaid Balance Validation CSPs will be able to analyse the full history of operations and subscriber details associated with each prepaid account enabling an efficient control of potential revenue leakages.
Prebuilt audit controls for Revenue Assurance
RAID Revenue Assurance modules include a set of prebuilt business validations that help analysts to address issues right out-of-the-box.
Due to its intuitive graphical modeling interface, RAID’s business validation features enable CSPs to explicitly define, analyze, execute, audit and maintain a wide variety of rules that map directly to the underlying CSP’s business logic.
KPIs and Dashboards
Decision makers can use KPIs to implement compliance rules and monitor business goals, go with one click to RAID interactive dashboards to investigate further or even receive alerts and notifications when data changes critically or passes a certain threshold.
Understand case details with a complete 360º view of each issue, track all case activity and history in the case timeline, define SLAs and escalation paths.
RAID's Case Management helps analysts to reduce time spent solving issues by enabling users to define and maintain targeted workflows that help to prepare and analyze data before presenting the case.
Integrated ETL and CEP Engine
Data collection is a strategic requirement for auditing telecom business performance. RAID’s Web Based Extract, Transform, and Load (ETL) and Complex Event Processing (CEP) capabilities have been developed to collect data and context for analysis from the latest data repositories — such as Hadoop distributions for supporting big data, in-memory database management systems, and logical data warehouse architectures.
Out of the box prevention controls to assure your business
Integrated analysis of each subscriber details and operations history
Continuous execution of account balance validations to minimize potential revenue loss
Low impact on operations by enabling the analysis of customer subsets
Full control of results through the availability of complete audit trails