Key risks addressed by Customer Collections Assurance
Are the customers’ risks well defined?
How accurate are our collections strategies?
How efficient are our negotiation plans?
Who are the best data collection agents/legal agencies?
What is the monthly churn rate?
How is overdue debt aging?
Which is the monthly churn rate?
RAID Customer Collections Assurance
Engineered to control scores, segmentation and risk levels for new and existing customers in order to identify possible bad debt and high risk customers.
With Customer Collection Assurance, you will be able to audit and improve the efficiency of the collections strategy by monitoring dunning activities, overdue invoices, amounts to be collected and paid, and also agreement plans negotiated with the customer.
Business Auditing Validations
Out-of-the-box controls for Business Auditing
Easy to use Validation workflow
Continuous auditing eliminates manual sampling by automating the way internal auditors test controls
Visual Rules Model
Get started quickly with a comprehensive set of out-of-the-box rules mapping your business
Prebuilt Business Rules
Visual interface makes it easy to create and edit rules
By identifying exceptions and control violations as they occur, analysts are able to minimize risks coming from waste, fraud and inefficiencies
KPIs and Dashboards
Decision makers can use KPIs to implement compliance rules and monitor business goals, go with one click to RAID interactive dashboards to investigate further or even receive alerts and notifications when data changes critically or passes a certain threshold.
Taking a unified, organization-wide, customer-centric approach to uncovering relevant information can empower your employees, helping them make better decisions faster, and deliver service more efficiently.
RAID's Case Management is unique because it has been designed to deliver business analysts the right content so they can make more accurate decisions, and assure better business outcomes.
RAID's Web Based Flow Editor allows for easy and fast configuration of data loading processes, thus enabling high performance data integration to get the most out of big data.
RAID supports extended big data integration, including Hadoop data sources and file processing at HDFS level, while at the same time also providing continuous data processing through message based interfaces for immediate reaction to events.
Out of the box prevention controls to assure your business
Evaluate the quality of segmentation and credit risk for each subscriber
Evaluate collections activities and performance with an end-to-end audit process
Evaluate the performance of and debt allocated to external agencies with an end-to-end audit process
Discover our extended set of solutions for operational assurance in specific risk areas