Are customer acquisition, management and recurrent costs correctly calculated and assigned?
Are usage margins within their expected range?
Do you have a complete 360º view of each subscriber’s costs, including acquisition, retention, services, etc?
Can you identify your ‘best’ and worst subscribers, in terms of the margins they generate?
Is this information available for customer retention purposes?
Are your price plans and service bundles generating the margins you need?
RAID Costs and Margin Assurance
Engineered to audit both customer and usage margins, including roaming, interconnect, contents and VAS services margins.
With Costs and Margin Assurance, you will be able to monitor customer related costs like acquisition, management or retention, while at the same time analyzing usage trends, to identify system discrepancies and customer and partner abuses.
Business Auditing Validations
Out-of-the-box controls for Business Auditing
Easy to use Validation workflow
Continuous auditing eliminates manual sampling by automating the way internal auditors test controls
Visual Rules Model
Get started quickly with a comprehensive set of out-of-the-box rules mapping your business
Prebuilt Business Rules
Visual interface makes it easy to create and edit rules
By identifying exceptions and control violations as they occur, analysts are able to minimize risks coming from waste, fraud and inefficiencies
KPIs and Dashboards
Decision makers can use KPIs to implement compliance rules and monitor business goals, go with one click to RAID interactive dashboards to investigate further or even receive alerts and notifications when data changes critically or passes a certain threshold.
Taking a unified, organization-wide, customer-centric approach to uncovering relevant information can empower your employees, helping them make better decisions faster, and deliver service more efficiently.
RAID's Case Management is unique because it has been designed to deliver business analysts the right content so they can make more accurate decisions, and assure better business outcomes.
RAID's Web Based Flow Editor allows for easy and fast configuration of data loading processes, thus enabling high performance data integration to get the most out of big data.
RAID supports extended big data integration, including Hadoop data sources and file processing at HDFS level, while at the same time also providing continuous data processing through message based interfaces for immediate reaction to events.
Out of the box prevention controls to assure your business
Reconcile costs and revenues with an automated control mechanism
View profitability and subscriber costs at the holistic level
Audit, report, analyze and reconcile revenue by customer, segment and service
Implement customer reporting for better business insights
Discover our extended set of solutions for operational assurance in specific risk areas