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RAID Optimize

Keep customer value key metrics at your fingertips and understand key relationships to drive better decision making

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Designed for Telcos

The telecommunications industry is highly competitive and customers are highly informed. To maintain profitability, CSPs must offset the massive costs of their communications infrastructures by maximizing network utilization, delivering the highest value service mix, and retaining satisfied customers.
RAID Optimize is a solution designed specifically for the telecom industry and enables you to easily monitor customer value metrics and key relationships in order to drive your business forward.

Use your transactional data to drive profit

RAID Optimize’s data model is prepared to receive operators transactional and reference data coming from the network and Business Support Systems (BSS). The embedded Customer Oriented Structure data model is prepared to feed out-of-the-box Usage Indicators, Business KPIs, and external Analytical Insights. Relevant metrics at your fingertips.

Run a more data-driven business with machine-learning algorithms

Every data input continuously fuels a machine-learning model that informs the system on how adjustments to your strategies can impact performance. Simulate and test your ideas, easily evaluate the results, and then deploy optimal changes.

Why you should use RAID Optimize

  • Contextual Awareness

    Real-time operational monitoring, alerts and dashboards for performance evaluation.

  • Data Quality functionalities

    Detects variations in any indicator that might have impact on the quality of the Predictive and Classification models and ensures high quality data that serve as input for analysis and segmentation processes.

  • Empowered Users

    Business analysts can run their own investigations without IT support and act upon data, making use of an intuitive, drag-and-drop designer for workflow creation and reusable tasks workflows.

  • Campaign Optimization

    Raid Optimize provides a visual tool to follow-up on key metrics and evaluate the results and impact of actions and campaigns on customers behavior. You can test, correct, adapt until you are confident about the effectiveness of your decisions.

  • Unrivaled Platform

    RAID Optimize is unique on how it provides an integrated approach to analytics, data visualization, marketing optimization and campaign management features, based on a customer centric view.

  • Pre-integrated APIs

    Based on a flexible data model, it can precisely map to the requirements of other systems and the information transfer may be triggered by workflow events or scheduled by timer-based business rules.

Knowledge

  • Case studies

    Integrated Customer Value Management

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Need more information or ready to get started?

We are present in 10 office locations around the world. Check our nearest office and get in contact with us.

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Our Offices

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USA - Washington

6500 Rock Spring Drive, Bethesda, MD 20817 - USA

Tel: +1 240 223 8080

Fax: +1 240 223 8079

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USA - Chicago

3333 Warrenville Rd., Suite 200, Lisle, IL 60532 - USA

+1 630 799 8081

+1 630 799 8083

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Portugal - Lisbon

Rua do Viriato, 13B - 1050-233 Lisboa - Portugal

+351 210 111 400

+351 210 111 401

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Portugal - Braga

Centro Empresarial de Braga, Lugar da Misericórdia - Ferreiros, Pavilhão C4 - 4705-319 Braga - Portugal

+351 253 101 400

+351 253 101 401

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Australia - Sydney

Tower 2 Darling Park, Level 20 - 201 Sussex Street - Sydney, NSW 2000 - Australia

+61 2 9006 1211

+61 2 9006 1010

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Brazil - Rio de Janeiro

Barra Prime, Av. Afonso Arinos de Melo Franco, 222, Suites 1801-1809, Barra da Tijuca, Rio de Janeiro - Zip Code: 22631-455 RJ - Brazil

+55 21 2586 6500

+55 21 2543 5419

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Brazil - São Paulo

Av. Engenheiro Luís Carlos Berrini, 550 - 4º andar - Sala 20, Cidade Monções, São Paulo/SP - Zip Code: 04571-000 SP - Brazil

+55 11 4949 9591

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Brazil - Florianopolis

Espaço Primavera Garden, Rodovia José Carlos Daux, 4100 - KM 4,2 Bloco C - Saco Grande, Florianópolis - Zip Code: 88032-005 SC - Brazil

+55 48 2108 0100

+55 48 2108-0129

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Egypt - Cairo

Nile City Towers, North Tower, Cornish El Nil, 23rd Floor P.O. Box 14 - Postal code 11624 Cairo - Egypt

+ (202) 2 461 8597

+ (202) 2 461 8501

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Ireland - Dublin

Regus Harcourt, Block 4, Harcourt Road, Dublin 2 - Ireland

+ 353 (0)1 477 3230

+ 353 (0)1 402 9587

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Malaysia - Kuala Lumpur

Level 41, Vista Tower, The Intermark, 348, Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia

+60 3 2690 1490

+60 3 2690 1301

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Mexico - Mexico City

Andrés Bello No 45, Piso 25, esquina con Jorge Elliot, Colonia Polanco, Delegación Miguel Hidalgo, C.P. 11560, México Distrito Federal

+ 52 55 1253 4500

+ 52 55 1253 4501

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United Kingdom - London

7th Flr, Dashwood House, 69 Old Street, London, EC2M 1QS

Tel: +44 (0)20 7065 2660

Fax: +44 (0)20 7065 2661

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Spain - Madrid

Edifício Cuzco IV - Paseo de la Castellana, 141, 4ª planta, 28046 Madrid - Spain

+34 91 572 6437

+ 34 91 572 6621

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