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Incentives Management

Define incentives strategies, automate calculation, and monitor performance to drive sales execution

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Why you should be using RAID Incentives

  • Increase Accuracy

    Calculate Incentives compensation quickly and accurately, thus reducing errors and overpayments.

  • Improve Processes

    Eliminate time-consuming manual calculation processes and reduce cycle times by automating calculation of any incentives plan and integrating with payment platforms.

  • Drive Sales Performance

    Align sales behaviors with corporate goals by easily and quickly configuring incentives plans to support sales strategy and marketing initiatives.

  • Gain Insights

    Gain real-time visibility into incentives compensation across agents, teams and territories. Leverage analytics to uncover sales trends and optimize incentive plans.

  • Ensure Compliance

    Deploy workflow and case management to meet audit and compliance requirements, while eliminating short-term disputes and long-term sales force retention issues.

  • Monitor Anytime, Anywhere

    Keep a close watch on sales-performance and provide near real-time visibility to your sales people anytime, anywhere on mobile devices.

Designed from scratch

for wireless telecommunications carriers, broadband cable companies, and technology organizations.

RAID Incentives offers the best-in-class incentive compensation management solution specifically designed to the Telecom sector to manage growth effectively.

The solution addresses the specific industry challenges by automating, managing and integrating all critical sales performance processes, such as compensation, quota and territory management, while integrating with end to end telecom order to cash fulfillment business support systems (BSS).

Easy to create, deploy and optimize compensation plans

RAID Incentives comes with built-in compensation plans tailored to meet extensive requirements, including advanced modeling types. It provides smooth configuration to adjust the specific conditions and variables of each implementation. It’s very easy to configure rules, policies, and complex sales hierarchies without IT support.

  • Intuitive compensation plan design and built-in plans.
  • Graphical user interface to manage sales network.
  • Support complex dealer hierarchies with any number of levels and relationships.
  • Creation of multiple incentives cycles.
  • Workflow engine for incentives plan approval.

Robust engine for accurate calculation of commissions

Compute high-performance and complex calculations across both internal and external sales network and ensure accurate and timely delivery of commission payments to sales people.

  • Automated calculation of complex formulas in near real-time.
  • Parallel execution of several incentives plans.
  • Manual adjustments to commissions, bonus, or penalties using Excel templates.
  • Tax calculation on approved payments.

Enable real-time visibility and build trust

Easily create visual reports and dashboards using an intuitive, drag-and-drop interface or customize one of our out-of-the-box reports. Thresholds and alerts generation can be configured for any KPI, making it easier for incentive compensation analysts to keep track of sales behavior. A great tool for analysts is ad hoc modeling of new plans to forecast impact on the business before rollout.

Enable real-time visibility and build trust

Align internal and external salespeople into one common goal

RAID Incentives provides a Dealer’s Portal that makes it easy for any sales agent to check individual performance and personalized commission statements. The portal is the tool they need to keep informed anytime, anywhere.

Significantly reduce the total cost of disputes

Case Management enables the configuration of specific workflows, escalation and assignment rules for each dispute type. It is a great tool to automate dispute tickets handling and improve the incentive compensation  process efficiency, while empowering both analysts and sales people.

Extending the coverage of Dealer's Fraud

Unscrupulous dealers can sometimes directly exploit flaws in the agreements for their own benefit through the inflation of sales volume to obtain fraudulent commissions. Quickly analyzing a dealer's performance, based on account revenue generated versus costs incurred, rather than number of sales achieved, provides an example of how RAID Incentives can be used to tackle a dealer's fraud type example, among others.

Extending the coverage of Dealer's Fraud

One solution to run the entire process

  • All-in-one Solution

    Complete suite of capabilities to manage the entire lifecycle of the incentives compensation process: plan creation, calculation, payment and monitoring, including territory and case management.

  • Motivated Sales People

    Salespeople can have extensive visibility into their performance and payouts, thus giving them peace of mind to focus on selling instead of spending time on shadow accounting and inquiries.

  • Empowered Business Users

    Incentives managers can implement any plan they need and define complex calculations rules without IT support. This means less costs and greater agility to adapt incentive compensation to market changes.

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Knowledge

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  • Blog

    Partnering for Digital -  WeDo Technologies and Ericsson assure CSPs in the Future of Digital Services

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Need more information or ready to get started?

We are present in 10 office locations around the world. Check our nearest office and get in contact with us.

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Our Offices

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USA - Washington

6500 Rock Spring Drive, Bethesda, MD 20817 - USA

Tel: +1 240 223 8080

Fax: +1 240 223 8079

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USA - Chicago

3333 Warrenville Rd., Suite 200, Lisle, IL 60532 - USA

+1 630 799 8081

+1 630 799 8083

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Portugal - Lisbon

Rua do Viriato, 13B - 1050-233 Lisboa - Portugal

+351 210 111 400

+351 210 111 401

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Portugal - Braga

Centro Empresarial de Braga, Lugar da Misericórdia - Ferreiros, Pavilhão C4 - 4705-319 Braga - Portugal

+351 253 101 400

+351 253 101 401

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Australia - Sydney

Tower 2 Darling Park, Level 20 - 201 Sussex Street - Sydney, NSW 2000 - Australia

+61 2 9006 1211

+61 2 9006 1010

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Brazil - Rio de Janeiro

Barra Prime, Av. Afonso Arinos de Melo Franco, 222, Suites 1801-1809, Barra da Tijuca, Rio de Janeiro - Zip Code: 22631-455 RJ - Brazil

+55 21 2586 6500

+55 21 2543 5419

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Brazil - São Paulo

Av. Engenheiro Luís Carlos Berrini, 550 - 4º andar - Sala 20, Cidade Monções, São Paulo/SP - Zip Code: 04571-000 SP - Brazil

+55 11 4949 9591

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Brazil - Florianopolis

Espaço Primavera Garden, Rodovia José Carlos Daux, 4100 - KM 4,2 Bloco C - Saco Grande, Florianópolis - Zip Code: 88032-005 SC - Brazil

+55 48 2108 0100

+55 48 2108-0129

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Egypt - Cairo

Nile City Towers, North Tower, Cornish El Nil, 23rd Floor P.O. Box 14 - Postal code 11624 Cairo - Egypt

+ (202) 2 461 8597

+ (202) 2 461 8501

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Ireland - Dublin

Regus Harcourt, Block 4, Harcourt Road, Dublin 2 - Ireland

+ 353 (0)1 477 3230

+ 353 (0)1 402 9587

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Malaysia - Kuala Lumpur

Level 41, Vista Tower, The Intermark, 348, Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia

+60 3 2690 1490

+60 3 2690 1301

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Mexico - Mexico City

Andrés Bello No 45, Piso 25, esquina con Jorge Elliot, Colonia Polanco, Delegación Miguel Hidalgo, C.P. 11560, México Distrito Federal

+ 52 55 1253 4500

+ 52 55 1253 4501

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United Kingdom - London

7th Flr, Dashwood House, 69 Old Street, London, EC2M 1QS

Tel: +44 (0)20 7065 2660

Fax: +44 (0)20 7065 2661

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Spain - Madrid

Edifício Cuzco IV - Paseo de la Castellana, 141, 4ª planta, 28046 Madrid - Spain

+34 91 572 6437

+ 34 91 572 6621

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