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May 9-11, 2018 Cascais, Portugal

Do you know all your company's risks? WeDo.

Registrations are closed for the WeDo Technologies Worldwide User Group

View Agenda

Why Should You Attend the WUG18?

  • Learn from the Experts

    Hear from worldwide CSPs how you can reach operational excellency in Risk Management

  • Share Experiences with Your Peers

    Strength relations with our worldwide community and share new ideas for Revenue Assurance and Fraud Management

  • Talk about New Telecom Trends

    Digital Transformation, IoT, Big Data and Analytics, and Next Generation Fraud Prevention techniques, to name a few

Speakers

  • Álvaro Ribeiro

    Álvaro Ribeiro

    CTO

    WeDo Technologies

    Álvaro has more than 20 years of experience in the OSS/BSS industry. He joined WeDo 16 years ago, participated in its founding, worked as a Senior Manager of WeDo Solutions BU, leading many delivery projects in Europe, Latin America and Asia. Álvaro was the Vice President for Asia Pacific region since 2007, before his appointment as Vice President Professional Services on 2016 and recently as Chief Technology Officer, responsible for Product Development and Support as well.

    LinkedIn
  • Antonio Vanni

    Antonio Vanni

    VP for Digital Services

    Ericsson Canada

    Antonio has over 20 years of professional achievements in diverse solutions/programs, customers and organizations in Latin America, Europe and North America.

    He also has more than 14 years in leadership roles of large and multidisciplinary cross-country organizations in the areas of technical solutions, training, consulting, systems integration, software development, business development and sales.

    LinkedIn
  • Berna Türel

    Berna Türel

    Revenue Assurance Manager

    Turkcell

    Berna Türel has more than 14 years of experience in the Telecom Industry, specialized in Revenue Assurance, Mediation and Charging domains. She started her career in Turkcell as Charging & Mediation specialist and then worked for 3 years as a consultant performing solution integration and architect roles in various telecom operators like Etisalat Egypt and Vodafone Czech Republic. She worked as Revenue Assurance Specialist at Avea before joining Turkcell as Business Analyst in Revenue Management domain. She has been working as Revenue Assurance Manager for the last past year.

    LinkedIn
  • Bernardo Lucas

    Bernardo Lucas

    Chief Marketing & Strategy Officer

    WeDo Technologies

    Bernardo Lucas is WeDo Technologies Chief Marketing and Stratefy Officer. Previously, Bernardo worked as a project lead at US based Boston Consulting Group (BCG), where he led technology, media, telecommunications, retail and financial services consulting projects. He holds an MBA from INSEAD with distinction.

    linkedin
  • Carla Cardoso

    Carla Cardoso

    Advanced Analytics Manager

    WeDo Technologies

    Advanced Analytics Manager with over 17 years of experience in BI and Advanced Analytics projects. Her degrees in Statistics and Management make the perfect mix to response the day-to-day challenges in different business areas, such as Banking, Telco, Retail, etc. and  in different business objective like Discount Analytics, Sales Forecast or Fraud Prediction.

    LinkedIn
  • Carlos Marques

    Carlos Marques

    Head of Product Marketing

    WeDo Technologies

    Joining WeDo Technologies in 2009, Carlos Marques previously held roles in marketing and sales for IT companies. Carlos is WeDo Technologies’ product marketing manager, the leader of the company product board - the “meeting point” for product & services strategy at WeDo Technologies. Carlos is also the person responsible for managing the product roadmap process in the company.

    LinkedIn
  • Dana Adams

    Dana Adams

    Director of Security Services

    Telus Canada

    Dana Adams is Director of Security Services at TELUS, a leading national telecommunications company in Canada. Dana oversees and has overseen multiple Canadian and overseas locations responsible for enterprise-wide physical and logical integrated access control systems, audit compliance, corporate investigations, event planning, business continuity, on-board screening programs, and law enforcement liaison work including Lawful Intercept, warrant and subpoena programs.

    LinkedIn
  • Eric Priezkalns

    Eric Priezkalns

    Editor Chief

    CommsRisk

    Eric is a recognized expert on communications risk and assurance, and is the editor of Commsrisk.com. Eric currently sits on the committee of the Risk & Assurance Group, and is an editorial advisor to Black Swan.

    LinkedIn
  • Inês Ferreira

    Inês Ferreira

    VP Business Development

    WeDo Technologies

    Inês joined WeDo Technologies in 2001, and after passing through Marketing and Product Management teams, started working in Sales. At the moment Inês is responsible for the definition and implementation of the global business development strategy, including the management and coordination of the regional sales teams with a proactive attitude towards the market.

    LinkedIn
  • João Moita

    João Moita

    COO

    WeDo Technologies

    João is one of the founders of WeDo and has more than 20 years of experience in the telco industry. In WeDo João has led the company’s operations in Europe since 2007, before his appointment as Chief Operations Officer as the global responsible for sales and delivery.

     

    LinkedIn
  • João Resende

    João Resende

    CEO Office

    WeDo Technologies

    Having joined WeDo Technologies in 2001, he previously spent four years at American Management Systems in various development and program management roles. João Resende leads the product development at WeDo Technologies. João Resende has over 15 years of experience in Software development and in Telecom industry.

  • Miguel Suarez

    Miguel Suarez

    Deputy CEO

    MÁSMÓVIL

    Miguel has over 17 years of experience in Telecoms and Convergence (mobile, fixed, xDSL, FTTH, pay TV and Internet). He is a C-level executive/Director with experience in Strategy, Marketing (Acquisition and Retention) and Sales, and in Operations (IT, Network, Customer Care & Logistics) with line responsibility and consulting experience in large telcos like Jazztel, KPN, Movistar or Yoigo in Spain, Optimus in Portugal, Oi in Brazil or Reliance in India, among others.

    LinkedIn
  • Nadine Dereza

    Nadine Dereza

    Master of Ceremonies

    Nadine Dereza is an experienced business presenter and interviewer and has presented for CNN, BBC, Sky TV, SABC, Simply Money, Summit TV and Associated Press. As London Markets Correspondent for the Financial Times and Summit TV, she was awarded 'Financial Journalist of the Year'. Nadine currently presents CNBC’s Internet of Things: Powering the Digital Economy, investigating how digital innovation is reshaping industries.’.

    LinkedIn
  • Nuno Fernandes

    Nuno Fernandes

    Head of International Business Development

    Saphety

    Nuno has over 14 years of professional background oriented within the IT business development and consulting services for retail, telco and banking & financial industries. In 2004, was invited to join the Deloitte Enterprise Risk Services department merging IT know-how with an auditor perspective. Since October 2016 is globally responsible for all International business development at Saphety.

    LinkedIn
  • Nuno Pestana

    Nuno Pestana

    Senior Product Specialist

    WeDo Technologies

    Joining WeDo Technologies in 2002, Nuno Pestana has worked in the regional teams delivering multiple RAID projects. He later join the Professional Services team were he was the responsible for the Rating and Billing Validation module. He is currently the responsible for the RAID Fraud Management Professional Services.

    LinkedIn
  • Raul Azevedo

    Raul Azevedo

    VP Product Development

    WeDo Technologies

    With professional experience in Telecommunications, Banking and Retail, Raul Azevedo re-joined Wedo Technologies in 2010 as Director of Product Development, responsible for WeDo’s product development, product management and research areas. Raul chaired the TM Forum’s Fraud Management Team between 2011 and 2015.

    LinkedIn
  • Rui Delgado

    Rui Delgado

    Senior Product Specialist

    WeDo Technologies

    Having joined WeDo Technologies in 2007, during his career, has been directing, managing, developing and implementing projects as a Delivery Manager in the telecommunications sector, mainly on Asia Pacific region, in areas like Revenue Assurance and Fraud Management.

    LinkedIn
  • Rui Paiva

    Rui Paiva

    Chief Executive Officer

    WeDo Technologies

    Rui Paiva is CEO and co-founder of WeDo Technologies. Prior to founding WeDo Technologies in 2001, Rui Paiva was System Information Director and Deputy of Optimus Communications’ Executive Committee. Before, he was Consultancy Director at HP Portugal, following a career at Telecel/Vodafone Portugal heading up the Infrastructure, Operations and Help Desk Department.

  • Saja Esaifan

    Saja Esaifan

    Revenue Assurance Analyst

    Zain Jordan

    Saja has five years of experience in Quality Assurance, Fraud Management and Revenue Assurance. Through which she has gained professional experience in assuring and assessing software reliability and consistency through conducting different tests and following up on successful fixes.
    Within Zain Jordan she has participated in the implementation of several RAID modules from the requirements gathering till the go live and production that enriched her technical experience and way of thinking.

    LinkedIn
  • Sara Machado

    Sara Machado

    Head of Marketing Communication

    WeDo Technologies

    For almost 16 years Sara has been helping industry leaders to communicate in order to leverage stakeholders engagement and business goals and with a proven track record for driving awareness for software products.

    LinkedIn
  • Scheherazade Bokhari

    Scheherazade Bokhari

    Revenue Assurance Sr Manager

    BT/EE

    Sherry started her Telecom journey at Mobilink (Motorola) in Pakistan. After a few years she was offered an implementation role in Cable and Wireless West Indies. She was responsible for billing system implementation and call centre improvements. After a few amazing years in Cayman Islands she landed in the UK with T-Mobile and since then she has held many positions starting with billing and ending up in Revenue Assurance.

    LinkedIn
  • Tony Poulos

    Tony Poulos

    Market Strategy Advisor

    WeDo Technologies

    Tony has a strong telecom BSS knowledge in billing, revenue assurance, managed services, payments and mobile content delivery. In June 2011, Tony was recognized as one of the 25 most influential people in the telecom software industry.

    linkedin
  • Waqar Abbasi

    Waqar Abbasi

    Group Executive Vice President RA&FM

    Ufone

    Waqar is Group Executive Vice President Revenue Assurance and Fraud Management for Etisalat Group companies in Pakistan i.e. PTCL and Ufone. He has over 19 years of Telecom experience mostly in Revenue Assurance and Fraud Management domain. He is Cost and Management Accountant by profession. Prior to his current role he worked for Jazz (formerly Mobilink) for over 9 years where his last assignment was Head of Operational Excellence.

    LinkedIn

Agenda

  • Wednesday, May 9

  • Thursday, May 10

  • Friday, May 11

  • 8:00 AM - 9:00 AM

    Badge pick-up

    Welcome Desk - Hotel Lobby

  • 9:00 AM - 10:00 AM

    Training Session: How to Address Cost & Margin Assurance

    Hands-on session with maximum 30pax. We will have one computer for two people each. Note: session open for CSPs only.

    G Floor - Room VI

    Rui Delgado, Senior Product Specialist, WeDo Technologies
  • 9:00 AM - 10:00 AM

    Training Session: Analysing VOIP Fraud Scenarios

    Hands-on session with maximum 30pax. We will have one computer for two people each. Note: session open for CSPs only.

    G Floor - Room VII

    Nuno Pestana, Senior Product Specialist, WeDo Technologies
  • 10:00 AM - 11:00 AM

    Coffee-break + Product Demos

    G Floor

  • 11:00 AM - 12:00 PM

    Training Session: How to Address Cost & Margin Assurance

    9:00AM session repeat. Hands-on session with maximum 30pax. We will have one computer for two people each. Note: session open for CSPs only.

    G Floor - Room VI

    Rui Delgado, Senior Product Specialist, WeDo Technologies
  • 11:00 AM - 12:00 PM

    Training Session: Analysing VOIP Fraud Scenarios

    9:00AM session repeat. Hands-on session with maximum 30pax. We will have one computer for two people each. Note: session open for CSPs only.

    G Floor - Room VII

    Nuno Pestana, Senior Product Specialist, WeDo Technologies
  • 12:00 PM - 2:00 PM

    Lunch

    Floor 3 - Oasis Restaurant

  • 2:00 PM - 2:20 PM

    WeDo Technologies Welcome Words

    G Floor - Plenary Room

    João Moita, COO, WeDo Technologies
    Inês Ferreira, VP Business Development, WeDo Technologies
  • 2:20 PM - 2:40 PM

    Presenting WeDo Open Innovation Program

    G Floor - Plenary Room

    João Resende, CEO Office, WeDo Technologies
    Sara Machado, Head of Marketing Communication, WeDo Technologies
  • 2:40 PM - 3:00 PM

    Advanced Analytics: The value behind telecom data

    G Floor - Plenary Room

    Carla Cardoso, Advanced Analytics Manager, WeDo Technologies
  • 3:00 PM - 4:00 PM

    Coffee-break + Product Demos

    G Floor

  • 4:00 PM - 5:00 PM

    How to cope with the blurring lines between service abuse and Fraud?

    Roundtable with 12 people maximum moderated by Pedro Duque. Bring your thoughts and ideas. Enrollment process: first come, first in. Note: session open for CSPs only.

    G Floor - Room VIII

  • 4:00 PM - 5:00 PM

    Risk Management with AI – Hope or Hype?

    Roundtable with 12 people maximum. Bring your thoughts and ideas. Enrollment process: first come, first in. Note: session open for CSPs only.

    G Floor - Room IX

  • 4:00 PM - 5:00 PM

    The emerging roles in my Revenue Assurance/Fraud Management department

    Roundtable with 12 people maximum. Bring your thoughts and ideas. Enrollment process: first come, first in. Note: session open for CSPs only.

    G Floor - Room X

  • 4:00 PM - 5:00 PM

    What the security guys can learn from fraud managers? And what can we learn from them?

    Roundtable with 12 people maximum. Bring your thoughts and ideas. Enrollment process: first come, first in. Note: session open for CSPs only.

    G Floor - Room XI

  • 4:00 PM - 5:00 PM

    The Digital Transformation of Business Assurance

    Roundtable with 30 people maximum. Bring your thoughts and ideas. Enrollment process: first come, first in. Note: session open for CSPs only.

    G Floor - Room VI

    Raul Azevedo, VP Product Development, WeDo Technologies
    Carlos Marques, Head of Product Marketing, WeDo Technologies
  • 4:00 PM - 5:00 PM

    B2B Bill Presentment

    A strategic step to embrace the corporate customer experience journey.

    G Floor - Room VII

    Nuno Fernandes, Head of International Business Development, Saphety
  • 5:00 PM - 6:00 PM

    Product Demos

    G FLOOR

  • 7:30 PM - 10:00 PM

    Dinner

    Floor 3 - Oasis Restaurant

  • 8:00 AM - 9:00 AM

    Badge pick-up

    Welcome Desk - Hotel Lobby

  • 9:00 AM - 9:05 AM

    Welcome Words - Master of Ceremonies

    G FLOOR - PLENARY ROOM

    Nadine Dereza, Master of Ceremonies,
  • 9:05 AM - 9:30 AM

    WeDo Technologies’ Vision & Strategy in a Fireside Chat

    G Floor - Plenary Room

    Rui Paiva, Chief Executive Officer, WeDo Technologies
    Bernardo Lucas, Chief Marketing & Strategy Officer , WeDo Technologies
    Tony Poulos, Market Strategy Advisor, WeDo Technologies
  • 9:30 AM - 10:00 AM

    5G - Business Enabler

    G Floor - Plenary Room

    Antonio Vanni, VP for Digital Services, Ericsson Canada
  • 10:00 AM - 11:00 AM

    Coffee-break + Product Demos

    G Floor

  • 11:00 AM - 11:30 AM

    WeDo Technologies' Product Strategy Insight

    G Floor - Plenary Room

    Álvaro Ribeiro, CTO, WeDo Technologies
    Tony Poulos, Market Strategy Advisor, WeDo Technologies
  • 11:30 AM - 12:00 PM

    Presentation title to be confirmed

    G Floor - Plenary Room

    Berna Türel, Revenue Assurance Manager, Turkcell
  • 12:00 PM - 12:30 PM

    Telecoms Risk and Assurance: Jack of All Trades, Master of None?

    G Floor - Plenary Room

    Eric Priezkalns, Editor Chief , CommsRisk
  • 12:30 PM - 2:00 PM

    Lunch

    Floor 3 - Oasis Restaurant

  • 2:00 PM - 2:30 PM

    EE RAID Journey Amidst Constant Change

    G Floor - Plenary Room

    Scheherazade Bokhari, Revenue Assurance Sr Manager, BT/EE
  • 2:30 PM - 3:00 PM

    The importance of Data in Telcos now and in the future

    G Floor - Plenary Room

    Miguel Suarez, Deputy CEO, MÁSMÓVIL
  • 3:00 PM - 3:30 PM

    Presentation title to be confirmed

    G Floor - Plenary Room

  • 3:30 PM - 4:30 PM

    Coffee-break + Product Demos

    G Floor

  • 4:30 PM - 5:00 PM

    Discussion Panel: IoT protection: emerging risks and who will manage them?

    G Floor - Plenary Room

    More speakers to be confirmed
    Tony Poulos, Market Strategy Advisor, WeDo Technologies
    Antonio Vanni, VP for Digital Services, Ericsson Canada
    Raul Azevedo, VP Product Development, WeDo Technologies
  • 5:00 PM - 6:00 PM

    Product Demos

    G FLOOR

  • 7:30 PM - 2:00 AM

    Dinner + Social Gathering

    Arriba restaurant

  • 9:30 AM - 10:30 AM

    Product Demos

    G FLOOR

  • 10:30 AM - 11:00 AM

    Risk Management Discussion Panel

    In this discussion panel it will be discussed the key takeaways from the roundtables held on May 9 afternoon. Moderated by Tony Poulos.

    G Floor - Plenary Room

    Saja Esaifan, Revenue Assurance Analyst, Zain Jordan
    Dana Adams, Director of Security Services, Telus Canada
    Waqar Abbasi, Group Executive Vice President RA&FM, Ufone
    Berna Türel, Revenue Assurance Manager, Turkcell
  • 11:10 AM - 11:50 AM

    WeDo Open Innovation Pitches

    G Floor - Plenary Room

  • 11:50 AM - 12:10 PM

    Closing Words

    G Floor - Plenary Room

  • 12:10 PM - 2:30 PM

    Lunch

    Floor 3 - Oasis Restaurant

  • 2:30 PM - 5:30 PM

    Cascais Sightseeing

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About the Venue

Special events assume a more relaxing rhythm at the Cascais Miragem Hotel, where sophisticated function venues, inspiring ocean views and fully tailored meeting planning and catering set the stage for a gathering that exceeds your vision.

With breathtaking ocean vistas from its stunning seaside setting and a convenient location five minutes from the Cascais city centre and 30 minutes from the Lisbon, Portugal, city centre, the 5-star Hotel Cascais Miragem is the ideal choice to enjoy the sunny weather as you relax by the gorgeous oceanfront.

Address

Cascais Miragem Health & SPA Hotel
Av.Marginal n.8554 
2754-536 Cascais - Portugal
View on Google Maps

About Cascais

Cascais is a coastal town, 30 kilometres (19 miles) west of Lisbon. It is one of the richest municipalities in Portugal. The former fishing village gained fame as a resort for Portugal's royal family in the late 19th century and early 20th century. Nowadays, it is a popular vacation spot for both Portuguese and foreign tourists. Cascais is located on the Estoril coast also known as the Portuguese Riviera.

Cascais has many museums and monuments, as well as parks and the charming cobbled streets of the historic centre.  It is surrounded by popular beaches. The lush Sintra mountains to the north are a further attraction. The shoreline to the west has cliffs, attracting tourists who come for the panoramic views of the sea and other natural sights. It is also becoming a popular golf destination, with over 10 golf courses nearby. The municipality is full of trendy and charming spots like "Hotel Palácio" (Palace Hotel), where scenes of the James Bond  movie On Her Majesty´s Secret Service were shot.

 

 Visit Cascais Website

 

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